Do You Offer Delivery Services Other Than Threshold or Curbside?

Do You Offer Delivery Services Other Than Threshold or Curbside?

1. Introduction
At Home & Kids Co., our primary shipping method for large or heavy items is threshold or curbside delivery. This means our carriers will bring your order to your front door, building entrance, or curbside, but won’t typically carry it inside your home. Below, we address whether other delivery methods—like in-home or “white glove” services—may be available.

2. Standard Delivery: Threshold or Curbside

  • What This Includes – Drivers typically bring items to your home’s entryway or just inside the lobby of an apartment building if accessible. They do not unpack, assemble, or remove packaging.
  • Why We Use It – Threshold or curbside delivery helps keep costs lower for you. It also speeds up shipping for most customers because it requires less coordination than in-home setups.

3. Possible Free Upgrades

  • When Upgrades Happen – Sometimes we can upgrade deliveries to an in-home service at no additional cost. However, we cannot confirm in advance if your order will be eligible.
  • No Inquiries on Eligibility – Because of varying factors like your location, carrier routes, or warehouse policies, we can’t reply definitively about free upgrades before you purchase. If you receive an upgrade, you’ll be notified when your shipment is arranged.
  • Product-Specific Info – Some product pages may mention upgraded delivery options if available. We encourage you to check each listing for details.

4. If You Require In-Home Delivery

  • Contact Us – If you must have in-home placement or assembly, please reach out before placing your order. We’ll do our best to advise on possible options or alternative arrangements.
  • Availability & Fees – While we strive to accommodate special requests, in-home delivery is not automatically included in our standard shipping. Depending on the situation, upgraded delivery services may incur extra costs unless we can extend a free upgrade at our discretion.

5. Need More Information?
We understand that each delivery situation can be unique. If you have additional questions or concerns, feel free to contact our Customer Care team:

Thank you for choosing Home & Kids Co. We appreciate your understanding of our delivery methods as we work to provide exceptional products at the best possible value!

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