1. Introduction
At Home & Kids Co., we strive to deliver your order as smoothly and cost-effectively as possible. Our standard delivery methods are designed to keep prices low while ensuring items arrive in good condition. Below is an overview of how we ship, what to expect for smaller packages vs. furniture, and the key distinctions found in our FAQ that apply to every order.

2. Standard Shipping for Smaller Items

• Carriers Used – For smaller home décor items, accessories, and non-furniture purchases, we generally rely on major ground carriers like UPS, FedEx, or USPS.
• Tracking & Notifications – Once your shipment leaves our warehouse, you’ll get a confirmation email with a tracking link or number. This allows you to follow your package’s journey in real time.
• Delivery Times – Most standard ground deliveries arrive within 3–7 business days, depending on your distance from our warehouse and any potential carrier delays.

3. How Furniture and Large Items Ship

• Freight Delivery – Heavier or oversized furniture typically ships via specialized freight carriers.
• Curbside or Threshold Delivery – Our standard freight service usually delivers to the nearest ground-level entrance (e.g., curbside or building lobby). Drivers do not unpack or assemble the item unless otherwise noted.
• Scheduling – For large freight shipments, the carrier may contact you directly to coordinate a delivery window. Please ensure someone is available to receive and inspect the item upon arrival.

4. What Standard Delivery Does Not Include

• White-Glove Service – Our standard shipping does not come with in-home placement, setup, or packaging removal. If you prefer these services, contact our Customer Care team to discuss any available upgrades (additional fees may apply).
• Stair Carries or Special Handling – The default option does not include carrying items up stairs or delivering them to upper floors. Please let us know in advance if you need special arrangements so we can see what accommodations might be possible.

5. Important Notes from Our FAQ

1. Separate Shipments – Your order may arrive in multiple boxes or from multiple warehouses to expedite delivery.
2. Delivery Restrictions – Some locations (e.g., remote or restricted-access areas) may require extra coordination and could incur additional fees or extended transit times.
3. Unpacking & Inspection – We encourage you to inspect your package promptly. For freight deliveries, note any visible damage with the driver and contact our Customer Care team if you have concerns.

6. Need More Information?
We understand that every delivery situation is unique. If you have questions about our standard shipping service, special delivery needs, or you’re unsure which option applies to your order:

• Email: support@homeandkids.co
• Phone: [XXX-XXX-XXXX]

Thank you for choosing Home & Kids Co.! We appreciate the opportunity to furnish your space and look forward to delivering your items with efficiency and care.