1. Introduction
At Home & Kids Co., we aim to ship your items as quickly as possible. Before your order leaves our warehouse, it goes through a processing phase to ensure everything is accurate, properly packaged, and ready for safe transit. Below is an overview of our typical processing time and what might affect it.
2. Standard Processing Time
- Typical Timeline – Most orders are processed within 1–3 business days. This includes reviewing order details, payment verification, and preparing your products for shipment.
- Weekends & Holidays – Orders placed over the weekend or on a holiday begin processing on the next business day.
3. Factors That Can Affect Processing
- High-Demand Periods – During peak seasons or promotional events, we may receive a higher volume of orders, which can slightly extend processing times.
- Stock Availability – If an item is backordered or in limited supply, it may require additional lead time before it’s ready to ship.
- Custom Orders or Personalization – Products that involve customization (like specific finishes or monograms) may need extra processing days.
4. How You’ll Know It’s Shipped
- Shipping Confirmation Email – Once your order is fully processed and on its way, you’ll receive an email with tracking information.
- Online Order Status – If you have an account on Home & Kids Co., you can log in and view updates under “My Orders” or “Order History.”
5. Pre-Order Processing Times
If you’ve purchased an item on pre-order, the processing window may begin closer to when the product arrives in our warehouse. You will receive updates on any expected shipment dates and your item will be processed as soon as it’s available.
6. Need Additional Help?
If you have questions about your order or notice any delays in processing, feel free to reach out to us:
Thank you for choosing Home & Kids Co. We appreciate your patience and can’t wait for you to enjoy your new items!