Knowledge Base
Care & Maintenance
This section contains all articles related to the proper care of all productsCompany & Values
This category contains information about the company.Credit & Financing
This category contains articles about credit and financing solutions for customers.Materials & Construction
This category contains articles about where, how, and what our products are made of, as well as details about product color differences.Orders & Returns
This category covers general questions about order placement, returns, and refunds.Shipping & Delivery
This category contains articles related to our shipping and delivery process, policies and procedures for shipping damages, and helpful hints for customers.
Recent Articles
How Do You Care for Marble?
...Our Just Cause
We don't have a mission statement.Do You Have Any Ready-to-Ship Products?
1. Introduction Yes, we do! At Home & Kids Co., you’ll find a variety of items labeled “in stock” or “ready to ship.” These products are typically on-hand in our warehouse and can be dispatched quickly, making them ideal if you want to upgrade your ...Why Is Shipping Furniture So Expensive?
1. Introduction At Home & Kids Co., we understand it can be surprising to see higher shipping costs when it comes to furniture. Unlike smaller items, furniture requires special handling and logistics to ensure it arrives in perfect condition. Below, ...Do You Offer Delivery Services Other Than Threshold or Curbside?
1. Introduction At Home & Kids Co., our primary shipping method for large or heavy items is threshold or curbside delivery. This means our carriers will bring your order to your front door, building entrance, or curbside, but won’t typically carry it ...
Popular Articles
How Do Pre-Orders Work?
Introduction Pre-orders allow you to reserve an item before it officially becomes available or an item returns to stock. At Home & Kids Co., we offer pre-orders for high-demand products so you never miss out on your favorite pieces. Below is an ...How to Track Your Order?
IntroductionHow Accurate Are Your Estimated Arrival Dates?
At Home & Kids Co., we understand how important it is for you to know when your order will arrive, especially if you’re coordinating a home makeover or a special event. Our goal is to provide the most accurate estimated arrival date possible. Below ...What Is Your Order Processing Time?
1. Introduction At Home & Kids Co., we aim to ship your items as quickly as possible. Before your order leaves our warehouse, it goes through a processing phase to ensure everything is accurate, properly packaged, and ready for safe transit. Below is ...Are There Any Color Differences Between the Online Product Photos and the Item I Will Receive?
1. Introduction At Home & Kids Co., we strive to showcase our products as accurately as possible. However, some color variances are normal and may occur between what you see online and what you receive in person. This article explains the main ...