Orders & Returns
Why Don’t You Offer Free Returns?
1. Introduction At Home & Kids Co., we’re dedicated to bringing you stylish, high-quality items at prices well below the market average—often 40–60% lower. While many brands build “free returns” into their higher costs, we focus on keeping our ...
Why Don’t You Allow Furniture Returns?
1. Introduction At Home & Kids Co., we strive to provide affordable, high-quality furniture that brings style and comfort to your home. You may notice that while many of our smaller items are returnable within a certain timeframe, we do not accept ...
What Is Your Return Policy?
1. Introduction At Home & Kids Co., our goal is your complete satisfaction. We understand that sometimes a product might not be the perfect match for your space. Below, you’ll find the key details of our return policy, designed to ensure a ...
What Is Your Price Adjustment Policy?
1. Introduction At Home & Kids Co., our primary goal is to offer high-quality furniture and home décor at approachable prices year-round. However, we understand that our customers may sometimes purchase an item only to see a promotional discount or a ...
Can I Place a Large Order for My Design Project?
1. Introduction At Home & Kids Co., we welcome all orders—big or small! Whether you’re furnishing an entire home or designing a commercial space, our focus on high-quality, accessible pricing makes us an excellent choice for large-scale orders. This ...
Do You Have a Trade Program or Discounts for Designers?
1. Introduction At Home & Kids Co., we often collaborate with interior designers, decorators, and other industry professionals who value our commitment to high-quality and on-trend products. While we don’t have a formal trade program at this time, we ...
Do You Offer First-Time Buyer Discounts?
1. Introduction Here at Home & Kids Co., our philosophy is to provide high-quality products at highly competitive prices—often 40-60% lower than comparable items at other retailers. With that in mind, you may wonder whether we offer additional ...
Do Any Authorized Retailers Sell Home and Kids Co. Products?
1. Introduction Many shoppers wonder if Home & Kids Co. products can be found at other retailers, both online and in brick-and-mortar stores. This article clarifies our retail partnerships (if any) and how you can ensure the item you purchase is ...
How Can I Cancel My Order?
1. Introduction We understand that sometimes you may change your mind about a purchase. At Home & Kids Co., we strive to accommodate cancellation requests as best we can. This article outlines the steps and guidelines for canceling your order ...
How Can I Change My Order?
1. Introduction We understand that sometimes plans change after you’ve placed an order. Whether you need to update shipping details, swap out an item, or adjust quantities, we’ll do our best to accommodate your request. Below is what you need to know ...
What Is Your Order Processing Time?
1. Introduction At Home & Kids Co., we aim to ship your items as quickly as possible. Before your order leaves our warehouse, it goes through a processing phase to ensure everything is accurate, properly packaged, and ready for safe transit. Below is ...
How Do Pre-Orders Work?
Introduction Pre-orders allow you to reserve an item before it officially becomes available or an item returns to stock. At Home & Kids Co., we offer pre-orders for high-demand products so you never miss out on your favorite pieces. Below is an ...